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Frequently Asked Questions...

When will my order ship?

We ship within 5-7 business days. (Due to COVID restriction, a small delay in shipping time  may occur. We apppreciate your understanding.)

Are all San Francisco Opera productions available on DVD or Blu-Ray?

No. In addition to our most recent releases from ArtHaus, some performances from the past are available from labels such as Kultur and Image Entertainment. There are also broadcasts and public showings in movie theaters on occasion. But we do not release every performance on DVD. See main page for more information.

My DVD/Blu-Ray does not play on my machine.  May I return it?

We accept defective returns. Please see the returns page.